HIPAA

HIPAA Statement

NOTICE OF PRIVACY PRACTICES

The Notice of Privacy Practices is required by the Privacy Regulations stemming from the Health Insurance Portability and Accountability Act of 1996 (HIPAA). THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

According to HIPAA regulations you have the right to restrict the uses or disclosures of your information made for purposes of treatment, payment, and/or healthcare operations.

  • Treatment is the provision, coordination or management of dental care. For example, we may use and disclose your information to consult with a third party or to refer you to other health care providers. We will get your written consent prior to making disclosures outside our practice for treatment purposes, except in emergencies.
  • Payment includes the activities necessary to obtain reimbursement for the provision of dental care. For example, we may need to give your health plan information about treatment you received at our practice so your dental health plan will pay us or reimburse you for the treatment. We will get your written consent prior to making disclosures for payment purposes.
  • Health care operations include the activities necessary for our practice to run its business operations. For example, we may use your information to review treatment and services and to evaluate the performance of our staff.

If you have any questions regarding our privacy practices or think we may have violated your privacy rights, please contact us at:

Family First Dental

419 N. Yelm St., Kennewick, WA 99336 | ph: 509.783.1000
804 S. Washington St., Kennewick, WA 99336 | ph: 509.582.9182

If your concern is not resolved, you may also submit a written complaint to the US Department of Health and Human Services. If you choose to file a complaint, we will not retaliate in any way.

This practice is determined to protect the privacy of your medical information. As we provide service to you, we create and store health information (a medical record) that identifies you. It is often necessary to share or disclose this health information in order to provide treatment for you, obtain payment, and to conduct healthcare operations in our office.

This Notice of Privacy Practices requires us to:

  1. Keep your medical records private and to provide you with this notice
  2. Update our privacy practices and the terms of this notice at any time, ensuring our notice is effective, even for information recently obtained
  3. We reserve the right to make an important change in our privacy practices and change this Notice to that effect. You may contact us to request a new copy of our Notice and we will make the new Notice available upon request.

The following is a description of the different circumstances that may require our practice to use or disclose your medical information:

  1. Share medical data with another provider who is responsible for your care (physicians, audiologists, dentists, nurses, any other healthcare professionals, technicians, students in healthcare, or any other people who take care of you), make referrals and/or placing lab/prescription orders.
  2. Share your health insurance plan information about a treatment you received at our practice when filing a claim for reimbursement or determination of benefits. You may restrict certain disclosures to a health plan if the service received is paid for out-of-pocket.
  3. Provide treatment communications concerning treatment alternatives or other health related products or services, unless we or a business associate receive financial remuneration in exchange for the communication in which case we must receive your written authorization unless the communication is made face-to-face or involves gifts of nominal value.
  4. Disclose medical information to a medical examiner to identify a deceased person or to determine the cause of death, or for tissue donations.
  5. Medical information may be disclosed if you are military personnel, either active or a veteran, and if required by the appropriate authorities.
  6. Share medical data to the public health and/or law enforcement official whose job is to prevent or control disease, injury, or disability.
  7. Share medical data with a representative from the Food and Drug Administration for the purpose of reporting adverse effects stemming from defective products, etc.
  8. Medical information may be disclosed when necessary to comply with Workers’ Compensation.
  9. Medical information may be disclosed in response to a court and/or administrative order in a lawsuit or similar proceeding.
  10. In order to contact you for fundraising activities supported by our practice. You have the option to opt out of receiving these communications by sending a written request to the privacy officer.
  11. For marketing purposes for which our practice or our business associates may receive remuneration, for a disclosure that constitutes a sale of protected health information, and in all other situations not described in this policy your written authorization will be obtained before our practice will use or disclose your health information to third parties outside our practice. You have the right to revoke such authorization by providing our practice with a written request to revoke the specific authorization.
  12. If a use of disclosure is required by law, the disclosure will be made in compliance with the law and will be limited to such requirements. State and federal laws may be more stringent and may prohibit certain uses and disclosures identified above. When another law is more stringent than HIPAA, we will follow the more stringent requirements.
  1. To business associates to perform functions on our practice’s behalf, if the business associate has signed an agreement to protect the confidentiality of the information.
  2. Share information about your condition(s), location and/or death to family member(s), or your personal representative(s). Prior permission by you will be obtained unless in case of emergency. If we are unable to obtain permission, we will share only the health information directly necessary for your healthcare.

You have individual rights as part of the Notice of Privacy Practices. As a patient of Family First Dental, you have the right to:

  1. Request our practice to restrict uses and disclosures of your health information. However, we are not required to agree to the requested restriction unless you are requesting a restriction on the use and disclosure of your protected health information to a health plan for payment or healthcare operations and such information pertains to a healthcare item or service which you paid for in full and out of pocket. These requests should be made in writing to the address given in this Privacy Notice. In your request, you must tell us (a) what information you want to limit; (b) whether you want to limit our use, disclosure, or both, and (c) to whom you want the limits to apply.
  2. Be notified upon a breach of any of your unsecured protected health information.
  3. Request that we communicate with you regarding your confidential medical information by different means or to different locations. This request must be made in writing to our practice.
  4. Request photocopies of your medical records on file and/or a copy of this Notice of Privacy Practices. If you need a photocopy, please notify the receptionist.
  5. Request a change to your health information if you think it is incomplete or inaccurate. However, if the dentist, dental healthcare professional or office personnel believe the patient’s health information is complete and accurate, he/she can refuse to make the requested changes. This request must be made in writing to Family First Dental.
  6. Receive a list of all the times your medical information has been shared by our office or our business associates for six years prior to the request date, other than treatment, payment, healthcare operations and/or other specified exception.
  7. Request a paper copy if you have received this Notice of Privacy Practices electronically. This request must be made in writing to Family First Dental.

This Notice shall be effective as of August 1, 2013.

Download our HIPAA acknowledgement form

Testimonials

Six years ago, I began the search for a new dentist. I had not had good experiences in the past, and was not looking forward to this task. I am SO glad I did. With Dr. Lansing and everyone on his staff, there is simply no room for improvement. They are as professional and genuinely caring as they come, and I will not be going anywhere else as long as they are around! Thank you Dr Lansing, Sharon & everybody at Family First!

Shantelle

Dr Lansing has been our dentist for many years. He is definitely a very caring and considerate person. He has lots of compassion towards how one feels while being treated. When he moved to Family First Dental a few years ago, we followed. We are very happy that we did as all the staff is very friendly and professional. They always call after a procedure to see how we are doing. We plan on being Dr Lansing's and Family First Dental patients for a long time. Thanks for everything you do. Keep up the great work.

Allen and Veda

Since 1978, our family has made Family First Dental the place to go for all of our dental care. Dr Gary Olson and his dedicated colleagues have always provided the best and most modern service. We know that we can trust them and we consider Gary and his crew our friends and not just our dentist. We wouldn't want to go anywhere else.

Alan and Kathy

From start to finish my experience with Family First Dental was great. I have been a patient of Dr. Carey's for about seven years now. Dr. Carey and his staff put me at ease even with my heavy duty treatment needs and finicky expectations. 5 stars!!!

Christopher

Excellent dental office! I've never waited more than 3 minutes for an appointment; the dentists have great 'bedside manner' and the assistants & admin are all very sweet and kind! Great example: I needed an emergency root canal so the admin staff offered to watch my 6 month old baby during my appointment (we were new to the area without an established babysitter; I'm pretty sure FamilyFirsdivental will not be adding childcare to their services ;) Nevertheless, I really appreciated the entire office going the extra mile for me as their patient.

Patricia

I have been a patient at Family First Dental for over 20 years. Dr Gary Olson and Dr James Carey are skilled professionals who provide expert dentistry, as do the dental hygienists and dental assistants. The office was recently remodeled and is beautiful! In addition, the office staff does an excellent job keeping you reminded of appointments and taking care of my insurance. Thank you Family First Dental!

Sally

Over the past 2 years, I have consulted with Family First Dental for extensive dental work. The work included extractions, implants, and numerous crowns. I was treated with the utmost courtesy and respect, as well as superb expertise. Any weekday or weekend emergencies were expediently handled. I have been very pleased with all aspects of my dental work. I would recommend Family First Dental to anyone for all types of dental procedures.

Denise

Dr Lansing has provided dental care for my family and me for over 30 years. Throughout the years we have received the best care imaginable from Dr Lansing and all members of his staff. Dr Lansing's suggestions for treatment reflect consideration for my financial, emotional, and physical best interest. He would often provide me with options and educate me on the consequences of my choice, both short and long term.

Kim

In the late 50's my dentist, Dr Wayne Olson, his beautiful wife and Linda Dunn were the only staff in this building. When Dr Jim Carey joined the practice, I started coming to Family First Dental. The remodel is beautiful. I'm very proud of all the staff and the fact that I have my own teeth at 87 years young! Family First Dental takes good care of me. I have always had close feelings for those who have assisted in my care.

Maxine

Each visit to Family First Dental is pleasant. I'm greeted with a genuine smile and hello. When you walk through the door, you're taken care of with loving care.

Kathy

Our family has been patients of Dr Carey at Family First dental for several years. We love the staff! They are very personable and very efficient! Dr Carey is what we would call a "painless dentist"!

Wes and Dawn

For us to get SUPER WHITE, BRIGHT and clean, we go to Family First Dental in Kennewick, right Squeaky? SUNGLASSES! I need some sunglasses now!

Kent

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